Privacy Policy

1. Scope

This policy applies to the websites, apps, and services operated by Nearito in Vietnam, including member accounts, search, saved listings, shop follows, and related features.

When you contact a provider outside Nearito, they may process your information under their own policies. Nearito is not responsible for how third parties use data after you leave the platform.

2. Information we collect

We only collect data needed to run the discovery platform and improve your experience.

• Account information: name, email, profile photo, and sign-in credentials.
• Platform activity: searches, saves, shop follows, and listing interactions.
• Device and technical data: browser type, IP address, language, cookies, and log data.
• Approximate location (if you allow it): to suggest nearby listings and shops on the map.
• Content you submit: messages, support requests, or violation reports.

3. How we use information

We use data to provide and improve the service. We do not sell personal data to third parties for unrelated advertising.

• Authenticate accounts and maintain secure sessions.
• Personalize discovery results, collections, and nearby suggestions.
• Analyze performance, detect fraud, and protect the community.
• Send important notices about accounts, security, or service updates.
• Comply with legal obligations when valid requests are made by authorities.

4. Sharing information

Nearito does not sell your personal data. We only share it in these cases:

• With service providers that help us operate (hosting, email, analytics) under confidentiality agreements.
• When you choose to contact a shop or provider through channels Nearito provides.
• When necessary to protect rights, user safety, or prevent fraud.
• When required by law from competent authorities in Vietnam.

5. Cookies and similar technologies

We use cookies and similar technologies to remember language, sign-in sessions, and understand how people use the platform.

You can manage cookies in your browser settings. Some features may not work fully if essential cookies are disabled.

6. Storage and security

Data is kept for as long as needed to provide the service or as required by law. We apply reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse.

No system is perfectly secure. If we discover a security incident that affects you, we will notify you as required by applicable law.

7. Your rights

Under applicable law in Vietnam, you may request access, correction, deletion, or restriction of personal data linked to your Nearito account.

To exercise these rights, contact us through the support channel on the platform. We may verify your identity before processing a request.

8. Children

Nearito is not directed at users under 16. If we learn that an account was created by a child without parental consent, we will delete the related information.

9. Policy changes

We may update this policy when we add new features or when laws change. The latest version will be posted on this page with an updated date. Continued use of Nearito after an update means you accept the changes.

10. Contact

For privacy questions or data requests, contact the Nearito team through the Support section on the website or our official support email.