Support

Contact Nearito

We're here to help. Choose a channel below or send an email — our team typically responds within 1–2 business days.

Before you reach out

Many questions are already answered in the Help center. If you're reporting a violation, include the page URL, a brief description, and screenshots so we can act faster.

Response times

Support email: 1–2 business days. Urgent safety reports are prioritized within 24 hours.

Social messages may take longer; for account or transaction issues, please use the support email.

Location

Nearito — Ho Chi Minh City, Vietnam. We operate remote-first; please contact us via email or social channels rather than visiting in person.